Westcon International – Responsible business

Being a responsible business remains a strategic priority for Westcon International, forming the foundation of its divisional strategy. Through well-informed choices, strong values, and innovation, it can contribute to a brighter future for the business and those around it. Westcon International's partners need it to align to their own targets and standards and, by building that trust, the division can improve its own profitability and overall success. But most importantly, being a responsible business is the right thing to do. It helps drive the many key priorities across the division – such as inclusion, belonging and sustainability – to create a better world.

In line with the Group, Westcon International's responsible business strategy revolves around three pillars: our communities, our planet and our people. As a data-driven organisation, Westcon International uses its insights in these pillars to take actions for tangible results. This ensures that responsible business is treated as more than a concept – it is a compass that guides Westcon International to keep making positive change.

Our communities		Our planet		Our people
Highlights Global volunteering policy launched OnHand volunteering app launched in pilot regions with good engagement		Highlights: First disclosure to CDP, achieving a B rating "Best Sustainability Project" at CRN UK Channel Awards for supplier engagement programme		Highlights: Rolled out new global job architecture to support consistency in career development 85% of employees agree the division actively promotes diversity and inclusion
KPIs: 15 education-focused community projects (FY24: 14) US$188 000 donated to community projects and charities (FY24: US$236 000)		KPIs: 24% reduction in scope 1 and 2 emissions (market-based) vs FY22 baseline 50% renewable electricity use (FY24: 42%)		KPIs: 40% female employees across the workforce (FY24: 40%) US$1.2 million invested in training and development (FY24: US$0.9 million)

Our communities

Westcon International's "Education in the Community" portfolio consists of three programmes. Each programme aligns to its core business and anticipated business needs, the community and social challenges that have been highlighted as being of concern in the regions that Westcon International operates in, and as being of importance to its people across the globe.

Aligned with Datatec's priorities, these are:

• Driving STEM: supporting education in STEM to empower disadvantaged communities
• Diversity in technology: facilitating interventions to increase the number of women and minority groups in the technology industry
• Skills for technology: retaining staff through education, providing current and relevant training and attracting new talent to support them within the technology industry

The division continued to support these programmes in FY25, implementing 15 community initiatives globally. In total, over US$180 000 was donated to community projects (both education-focused and other).

Examples of Westcon International's strategic community projects undertaken in FY25 include:

• Learnership programme (South Africa): a total of 19 learnership opportunities were provided through the Action for Blind IT End User, National Qualifications Framework ("NQF") Level 3 learnership for four disabled blind individuals and 12-month NQF Level 4 Technical Support Learnership specialising in cyber security.
• Level Up (Spain): internship programme to motivate junior talent to develop in the company through three levels.
• OnHand App (piloted in select regions): a platform that empowers colleagues to take part in volunteering, wellbeing, and sustainability initiatives, both in their local communities and from home. This tool not only supports Westcon International's employees in achieving community and environmental goals but also boosts personal wellbeing and engagement.

Progress against FY25 goals

Below are the FY25 goals as published in the previous year, as well as Westcon International's progress against those goals:

2025 goal		2025 delivery
Implementation of a global volunteering scheme and policy		Implemented the global volunteering policy which provides eligible employees with paid time off to volunteer in support of local communities, the environment, or vulnerable groups
Continue to drive diversity, equity, and inclusion ("DE&I") by raising awareness and drive action through a DE&I strategy which includes a DE&I learning programme for all employees to experience, and a specific focus on neurodiversity		Launched a mandatory global DE&I learning programme to raise awareness and action

- Achieved

Our planet

Westcon International continues to invest in improving its environmental performance and assessing new ways to take meaningful action to reduce its carbon footprint and progress towards its near-term science-based targets.

The division's climate change targets have been developed in line with SBTi's Corporate Net Zero Standard and validated by SBTi to ensure they meet the emissions reduction rate required by climate science.

Westcon International has made significant progress towards its interim scope 1 and 2 emissions target of 50% reduction by 2030, delivering 21% reductions year-on-year in FY25, and a total of 24% reduction against FY22 baseline. This is a result of an increased proportion of operational electricity consumption from renewable sources (including 100% in Australia and New Zealand), and by installing on-site solar generation at two of its logistics centres (UK and Australia). In total, 50% of electricity usage globally is now from renewable sources, up from 42% in FY24 – the division is targeting 100% renewable electricity powering global operations by 2030.

The division met its goal of 80% of suppliers by spend having science-based targets by FY25, with 81% achieving this.

Scope 3 emissions were 19% higher than baseline year in FY25. Emissions from most categories remained consistent year-over-year, and emissions in the significant "purchased goods and services" category fell, partly due to increased coverage of supplier-specific data and a reduction in the spend- based emissions factors. However, emissions from the "use of sold products" category increased markedly, as a result of more accurate data and improved calculations, which resulted in an overall increase.

It should be noted that data availability within the supply chain continues to be an industry-wide challenge, but Westcon International is working with its key vendors to improve consistency and transparency. The goal is to work towards being able to accurately quantify and track reductions in the most material areas of its carbon footprint.

Westcon International's other key environmental achievements in FY25 include:

• Its first independent disclosure to CDP, having previously contributed to the Datatec submission since 2016, and achievement of a B rating, demonstrating Westcon International's commitment to managing environmental impacts within its operations and supply chain
• An energy audit in Auckland, New Zealand led to a 44% average monthly reduction in electricity use
• Improving environmental data integrity across own operations through better controls and internal quality assurance
• Won "Best Sustainability Project/Initiative of the Year for Distribution" at the CRN UK Channel Awards for its supplier engagement programme

Progress against FY25 goals

Below are the FY25 goals as published in the previous year, as well as Westcon International's progress against those goals:

2025 goal		2025 delivery
Accelerate Westcon International's renewable energy transition outside of Europe		Australia and New Zealand transitioned to 100% renewable electricity, and solar panels were installed at Australia logistics facility.
Conduct inaugural EcoVadis assessment at the Westcon International level		Completed – Awarded a Bronze Medal (81st percentile). Increased score across all four pillars versus previous regional Westcon International assessment.
Complete formal double materiality assessment		Completed a double materiality assessment aligned to European Financial Reporting Advisory Group's ESRS and in consultation with internal and external stakeholders.
Align Westcon International's FY24 responsible business report with the Global Reporting Initiative standards		FY24 responsible business report was created in reference to Global Reporting Initiative standards.
Develop in-house ESG data management tooling to drive improvements and efficiencies and prepare for external audit		Continued with hybrid approach to ESG data tooling, combining internal systems with a third-party environmental data management (carbon accounting) solution.
Focus on continuing to improve our methodology and the robustness of Westcon International's scope 3 (supply chain) emissions calculations		Increased scope of supplier-specific data included in scope 3 emissions calculations. In particular, the proportion of purchased goods and services with product-specific carbon and energy data.
Respond to CDP at the Westcon International level		Awarded a B score for climate which recognises active management of Westcon International's environmental impacts.
Develop a partner emissions reporting capability		An initial review was conducted, however, Westcon International is not currently able to accurately report partner-specific emissions. The focus of this initiative is transportation emissions
Agree regional environmental targets to drive progress and support broader accountability across the business		Reviewed regional contexts including energy usage types, real estate, availability of alternative fuels etc., and created roadmap for each. These were reviewed by regional operational leads and several actions agreed for each. Quantitative targets were not set.
Integrate supplier code of conduct, environmental addendum within vendor onboarding processes		All vendors participating in the onboarding processes are required to review and agree to the environmental addendum to Westcon International's code of conduct.
Expand the scope of Westcon International's supply chain engagement programme to incorporate fast-growing vendors and other strategic suppliers		De-prioritised.
Improve the sustainability credentials of the packaging used within Westcon International's logistics distribution centres		All packaging boxes and tape applied in warehouses in the UK and Netherlands are 100% recyclable. In the UK, 100% of boxes are also made from recycled materials.
Improve Westcon International's partner enablement offerings linked to sustainability to help them achieve their own goals		De-prioritised.

- Achieved

- In progress

- Not achieved

Progress against FY24 goals noted as "in progress" in the FY25 report

2025 goal		2025 delivery
Implement responsible business policies linked to travel and electric vehicles		Updated business travel policy drafted and approved by regional CFOs. Pending sign-off and implementation. Electric vehicle policy to be reassessed in FY26.
Perform system needs assessment to help plan for future tooling in two key areas: Tracking progress against climate change targets Supporting engagement and collecting data from supply chain		De-prioritised. Continued with hybrid approach to ESG data tooling, combining internal systems with a third-party environmental data management (carbon accounting) solution. Tooling needs to be reassessed in FY26.

- In progress

Our people

Westcon International strives to be an employer that people want to join, where people can thrive and love to stay. It has created an inclusive culture where its people can feel and be at their best. Westcon International welcomes employees of every background, race, creed and orientation and gives them equitable access to skills and development training to help them reach their full potential.

A new business-aligned global people strategy was created in FY25 with the objective to develop an environment where employees can thrive through superior colleague experiences, based on a culture of inclusion, accountability, trust and high performance.

Highlights

• US$1.2 million was invested in training, prioritising sales and management skills. Close to 50 000 training assets were consumed by 3 600 employees, averaging 14 hours per employee per year
• A new job architecture has been implemented, enabling the development of fair and consistent job evaluations, equitable pay structures and alignment with career paths and competency frameworks
• A partnership has been entered into with "Great Place to Work", to replace Westcon International's current in-house employee engagement survey. The aim is for Westcon International to achieve certifications in all eligible countries – 31 by the end of FY27. Post year-end confirmation was received that 27 countries had received certification
• Driven by its overarching strategy, the current year marked strong momentum across Westcon International's inclusion and belonging programmes. The employee engagement survey achieved a 75 percent response rate, with diversity, equity and inclusion questions included for the first time. Results showed encouraging levels of employee confidence in the division's inclusive culture

Learning and development

Westcon International invested US$1.2 million in FY25 to improve training infrastructure, materials, and programme offerings, which included:

• New live inductions: interactive sessions to onboard new employees, covering Westcon International overview, policies, culture, and role-specific training
• Sales academy workshops and exercises to enhance sales skills, focusing on techniques, customer relationship management, and product knowledge
• Margin maximisation programme training on pricing strategies, cost control, and financial analysis to improve profitability
• First-time first-line managers workshops and mentoring to develop essential leadership skills
• Mid-managers advanced workshops and coaching for strategic thinking and performance optimisation
• Enhancements to the learning platform: digital resources and interactive modules for comprehensive learning on various topics
• Employees have earned various technical, and vendor certifications through Westcon International's vendor portal, enhancing their professional profiles and contributing to its industry credibility

Inclusion and belonging

During FY25, Westcon International included diversity and inclusion questions in its employee survey for the first time. Positive responses reflected progress towards inclusion and belonging objectives and also highlighted the supportive and respectful atmosphere it continues to build. 85% of employees believe that the division actively promotes diversity and inclusion.

The "Global Awareness Calendar" continues to bring teams together by highlighting key cultural and religious observances across regions. This initiative supports the "ONE Westcon" strategy by fostering cultural awareness and strengthening connections across Westcon International's global teams. Teams actively celebrated cultural diversity through engaging events – from traditional food tastings and dress days to inspiring talks. Westcon International celebrated black history month in the UK and pride season across many regions, led by the EMEA employee resource group, with inclusive visuals and messaging that reinforced allyship and belonging.

The global roll-out of an inclusion and belonging learning pathway has resulted in an increased awareness on topics such as neurodiversity and accessibility.

Finally, the hiring of a dedicated diversity, equity and inclusion specialist has strengthened the division's ability to deliver on its strategic inclusion goals.

Wellbeing

Employee wellbeing is a core priority at Westcon International. As part of its commitment to creating a healthy and supportive workplace, a global employee assistance programme was launched and is available at all times. The comprehensive service promotes mental health awareness and supports emotional, social, physical, and financial wellbeing. The programme offers confidential guidance and resources to help employees navigate personal and professional challenges, reinforcing Westcon International's dedication to holistic employee care.

Progress against FY25 goals

Below are the FY25 goals as published in the previous year, as well as Westcon International's progress against those goals:

2025 goal		2025 delivery
Deliver a global DE&I learning curriculum in FY25, to drive awareness and inspire individual action		Neurodiversity delivered as part of DE&I learning curriculum and unconscious bias training delivered across the division and to all new hires.
Build an environment of trust in employees to obtain and produce a wider range of DE&I data which will support enhanced insight-driven action planning and an ability to track and report on progress		While data collection continues to be challenging due to varying legislation across regions, Westcon International is committed to gathering meaningful insights that drive informed action planning and enable it to track and report progress more effectively.
Strive to improve response rates and action plans on the back of Westcon International's diversity survey results		Strong progress toward FY25 diversity goals, with a 75% completion rate in the employee engagement survey, which included DE&I questions for the first time. Highlights include 85% of colleagues feeling that the division promotes inclusion, 86% confident in challenging inappropriate behaviour, and 89% comfortable sharing their cultural background. These results reflect a supportive and respectful workplace.
Continued engagement with and invigoration of employee resource groups to widen Westcon International's reach for inclusion, equality, health and wellbeing, sport and fitness, carers, workplace, and sustainability		Strengthening engagement with ERGs by relaunching two key employee resource groups: "Diversity, Equity and Inclusion" and "Health and Wellbeing", to drive greater participation and foster a more inclusive, supportive environment.
Expand Westcon International's employee assistance programme offering to support its colleagues' health and wellbeing across all countries in which Westcon International employs people		A new employee assistance programme benefit provision was rolled out globally, giving all employees and their immediate families access to health and wellbeing support.

- Achieved

- In progress