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Westcon International – Business model
Westcon International enables vendors of high-tech enterprise solutions to increase their channel and market penetration by supporting and developing an extensive channel of IT systems integrators, service providers and resellers.
Westcon International has extensive operations in over 50 countries. Westcon International has a strong foundation of vendor relationships with over 30 years' distribution success as a strategic partner to the world's leading IT brands. Westcon International has skilled employees who are dedicated to delivering outstanding performance and customer satisfaction.
What makes Westcon International different?
- International presence - located in over 50 countries supported by skilled employees
- Strong relationships with industry-leading vendors
- Extensive network of global service providers, system integrators and enterprise resellers
- Global digital marketplace and systems capability for device, subscription, recurring offers and cloud solutions
- Wealth of industry insight, technical expertise and decades of distribution experience
Financial capital
Net debt
US$30 million
Net working
capital
US$131 million
Natural capital
- Energy management
- Recycling initiatives
Human capital
Employees
Over 3 700
- 40% female
- Employees' engagement, skills and knowledge
Social and relationship capital
- Vendor and partner relationships
- Customer engagements
- Stakeholder relationships
Intellectual capital
- Technical expertise
- Digital specialist solutions and platform
- Strategic partnerships
Manufactured capital
- Warehouses (distribution centres)
Key strategic partners
Key partners
- AWS
- Broadcom
- Cisco
- Check Point
- CrowdStrike
- Extreme Networks
- Juniper Networks
- Palo Alto Networks
- Zscaler
Key relationships
- Customers
- Employees
- Vendors
Key revenue segments
Categories
- Cyber security
- Network infrastructure
- Cloud computing
- Data centre
Geographic
- Asia-Pacific
- Europe
- Middle East and Africa
Key revenue drivers
- Sales - volumes driven
- Enterprises need to constantly refresh and update their technology capability - their increased requirement for productivity, flexibility, governance and defence from the growing security threats
- Market share of vendors' solutions and expansion into additional geographies
- Technology distribution
- Channel enablement
- Marketing, data and analytics for demand generation
- Digital distribution marketplace
- Advanced technical and channel services
- Financing and capital into the channel
- Training and development
Impact of activities on future availability of resources
- Improving working capital will reduce net debt over time as the division generates incremental free cash flow
- Business activities have an impact on availability of natural resources, the impact of which is being managed through responsible business practices
Constraints on availability of resources
Availability of financing facilities and any material changes thereto may affect Westcon International's ability to fund its working capital requirements
Shareholders
- 3.3% growth in gross invoiced income
- Increased operating profitability
- Working capital days improved by 18 days
- Net debt remains largely stable
- Order intake up US$700 million year-on-year as demand continues for cyber security solutions
- Reduced finance charges as net working capital normalises
Vendors (suppliers)
- Recognition by vendors through partner awards
- Strong vendor relationships and focused sales
Financial institutions and debt funders
- US$42 million interest paid to debt providers
Our communities
- Improvements in the communities where Westcon International's employees live and work
Our planet
- Energy savings
- Reduced waste through recycling initiatives
- Measures taken to proactively minimise the environmental impact of business activities
Our people
- Employee training initiatives
- Recognition of employees through performance evaluation programmes
- Focus on employee health and wellbeing
- Employee satisfaction and attrition
- Over 5 700 training sessions attended and over 51 000 training hours
Customers
- Customer satisfaction
Governments and regulators
- Compliance with regulatory requirements
- US$15 million in taxes
- - Short-term value created
- - Short-term value preserved
| - Long-term value created | |
| - Long-term value preserved |
