| Risk |
|
Response |
| Uncertainty in business environment due to global risks (trade war and tariffs, China
deceleration, geopolitical conflicts) and uncertainty in Logicalis LATAM's main
territories |
|
Continuously monitor scenarios and business performance; increase recurring revenues,
diversify exposure across clients, vendors, and regions, and maintain strict
operating expenditure control in an inflationary context. |
| Slow growth rate in key market (data centre systems) |
|
Continue the shift toward IT services and software, focusing on high-growth market
areas such as application modernisation and cloud-managed services. Expand managed
services and DevOps across LATAM, and strengthen Logicalis LATAM's digital offerings
in cloud, data analytics and information security. |
| Vendor concentration |
|
Focus on continuous monitoring and performance management, while expanding
partnerships with key players such as Microsoft and AWS. Logicalis LATAM also plans
to grow its services over these partners' technology platforms, prioritise cloud and
software offerings, and expand its presence in the data centre domain, including
servers and storage. |
| Weakening vendor positioning/competitiveness in Latin America telco market |
|
Focus on defending its customer base and market share, expand business with other
relevant vendors, and target areas of growth and new vendor investments. |
| Competition in the region – competitors pursuing integrated value proposition,
expanding scale and increasing competitive power |
|
Focus on defending Logicalis LATAM's customer base and positioning itself as the
partner of choice for IT services by adopting an agnostic approach that aligns with
clients' evolving needs. |
| Customer concentration mainly in the telco and financial services markets |
|
Aim to expand customer base and business volume with enterprise clients across
various verticals, deepen relationships to increase share-of-wallet among blue-chip
customers, attract new strategic accounts, and maintain continuous performance
monitoring to enable timely actions when needed. |
| Finance/capital costs. High-interest rate scenario still impacting customers'
investments decisions and divisional results |
|
Optimise cash management by evaluating finance and capital costs, analyse finance
costs within the sales process, negotiate better payment terms with customers, and
secure improved conditions and extra discounts with vendors/partners. |
| LATAM currencies devaluation trend |
|
Maintain a hedging strategy to minimise foreign exchange volatility impact where
possible. |
| Cyber security threats |
|
A comprehensive cyber security strategy has been implemented. Cyber risk insurance is
maintained and regular security tests are performed. Technical controls are in place
and data protection is enforced. Awareness is promoted via phishing simulations, and
24/7 monitoring and incident response is in place. |