The Group provides leadership and sets the direction and strategy for each business, together with divisional management. It identifies potential areas for growth and supports the realisation of growth both organically and through acquisition by allocating capital and financing.

The Group targets profit growth, EBITDA margins and total shareholder return ("TSR").

The Group's decentralised operating model, extensive geographic footprint, positioning across the ICT value chain and strong vendor and customer relationships combine to create a strategic competitive advantage.

Westcon International

• Accelerated growth and margin expansion: Drive vendor expansion, pricing discipline, and selling, general and administration ("SG&A") efficiencies
• Next-generation solutions and cloud leadership: Expand the next-generation sequencing ("NGS") portfolio, deepen cloud and software security capabilities, and build out AWS-aligned services and marketplace integration
• Digital and data enablement: Advance digital transformation through application programming interface ("API") led integration, lifecycle selling, and AI-readiness to support scalable, insight-driven operations
• People and culture as a strategic lever: Embed a refreshed performance culture, evolve the employee value proposition ("EVP"), and reinforce values of ambition, accountability, integrity and partnership
• Operational discipline: Maintain tight cost control, reallocate resources to high-impact roles, and drive productivity through smarter execution
• Vendor differentiation and strategic alignment: Strengthen relationships with core vendors by demonstrating value in the mid-market and long-tail segments, supported by structured programmes and digital tools

Logicalis International

• Grow revenue from services faster than product so that revenue from services increases as a percentage of total gross profit, while building an agile organisation to stay competitive
• Be a leading responsible business
  • Continue to measure and manage environmental performance across Logicalis International in line with science-based target commitments
  • Recognise and celebrate the "Architects of Change" within the division
  • Celebrate diversity, and engage and empower Logicalis International's people to reach their full potential
  • Provide solutions to clients that enable their journey towards a lower carbon business
• Continue to grow services revenue across hybrid cloud, connectivity, security and workplace
• Modernise the existing managed services environment by providing customers with real-time insights and recommendations about their IT environment
• Continue to deliver new solutions to market, built around the hardware and software of strategic vendors
• Manage operating expenses to ensure they remain at an optimum level
• Focus on operating cash conversion to ensure maximum positive cash flows

Logicalis Latin America

• Focus on revenue growth and profitability recovery
• Increase gross profit to EBITDA conversion ratio
• Achieve greater customer diversity
• Diversify technology-vendor mix
• Focus on operational excellence through the rationalisation of business functions and simplification of processes