Logicalis Latin America – Business model
Logicalis Latin America is a trusted partner for creating and maintaining relevance for customers and stakeholders by leveraging its collaborative culture and skills and knowledge to develop modern managed services globally. It uses local business innovation, agility, and management to execute its strategy.
How Logicalis Latin America creates value
Logicalis Latin America collaborates with IT and business leaders to ensure technology investments align seamlessly with strategic objectives, driving essential business outcomes through the effective application of technology for a competitive edge. With a team of highly skilled professionals, the division is committed to excellence, consistently delivering outstanding performance and ensuring customer satisfaction.
What makes Logicalis Latin America different?
- One of the largest IT businesses in the region
- Vast presence across Latin America, covering the main markets in the region
- End-to-end capabilities – Logicalis Latin America offers a comprehensive portfolio and unique technical expertise and capabilities
- Track record and market recognition – extensive track record of large, innovative and complex projects with blue-chip customers
Financial capital
Net cash
US$8 million
Net working capital
US$49 million
Natural capital
- Carbon footprint management
- Energy management
- Recycling initiatives
Human capital
Employees
Over 2 900
- 26% female
- Employees' engagement, skills and knowledge
Social and relationship capital
- Customer relationships
- Vendor relationships
- Stakeholder relationships
Intellectual capital
- Technical expertise
- Sector experience
- Strategic partnerships
Manufactured capital
- Data centres
Key partners
- AWS
- Cisco
- Microsoft
Key relationships
- Customers
- Employees
- Technology vendors
Categories
- Annuity services
- Direct product sales
Vendors
- AWS
- Cisco
- Microsoft
Geographic
- Brazil
- NOLA
- SOLA
- Volumes
- Exchange rates
- Full lifecycle services including:
- consulting
- professional services
- managed services
- Technology solutions including:
- cloud
- security
- workplace
- connectivity
- data centre
- data and artificial intelligence
Impact of activities on future availability of resources
- Improvements to EBITDA and working capital will reduce net debt over time
- Business activities have an impact on availability of natural resources, the impact of which is being managed through responsible business practices
Constraints on availability of resources
Net debt facility limits. There is, however, adequate headroom at present and going forward
Shareholders
- Increased orders
- Increased EBITDA and adjusted EBITDA
- Net income for the year compared to net loss in FY24
- Higher services mix
- Increased managed services
- Net cash
- Decrease in revenue
Vendors (suppliers)
- Recognition by vendors through joint investment/co-development and partner awards
- Committed and strategic long-term profitable vendor relationships
Financial institutions and debt funders
- US$12 million interest paid to debt providers
Our communities
- Strengthened community relations through investing in local community initiatives
- Support of local non-governmental organisations
Our planet
- Energy savings and reduced carbon footprint
- Environmental certifications
Our people
- Recognition of employees through performance rewards
- Investment in business and technical expertise for employees
- Focus on employee health and wellbeing
- Employee satisfaction and attrition
- Decrease in headcount
Customers
- Increased net promoter score levels and customer loyalty
- Dedicated, committed long-term partnership delivering superior customer experience
Governments and regulators
- Compliance with regulatory requirements
- US$1 million in taxes
- - Short-term value created
- - Short-term value preserved
- - Short-term value eroded
| - Long-term value created | |
| - Long-term value preserved |





