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Logicalis

Bob Bailkoski
Chief Executive Officer

Stuart Radcliffe
Chief Financial Officer

LOGICALIS DIVISIONAL REVIEW

Logicalis Logo
HIGHLIGHTS
  • Strong revenue and profit growth
  • Increasing annuity services in line with strategy
  • Demand for networking, cyber security, and cloud infrastructure
  • Acquisition of additional interests in the cloud, data, and artificial intelligence (“AI”) specialist, Kumulus
  • Acquisition of the network transformation and modernisation specialist, Siticom
  • Acquisition of a majority stake in cyber security and regulatory compliance specialist, Áudea
  • Establishment of a global service delivery capability
  • Global solutions development capability and the launch of three new offerings:
    • Intelligent connectivity
    • Digital workplace collaboration suite
    • Secure OnMesh
PURPOSE
Logicalis exists to accelerate its customers’ business objectives, keeping them relevant in the digital economy and directly contributing to their success. This vision is central to Logicalis’ strategy which is executed while living its values.
Over 7 000 employees
REVENUE BY SEGMENT
REVENUE BY SEGMENT
27 countries worldwide
PRODUCT REVENUE BY VENDOR
PRODUCT REVENUE BY VENDOR
CORPORATE OVERVIEW
Corporate Overview
HOW LOGICALIS CREATES VALUE

Logicalis’ go-to-market strategy is based on delivering the desired business outcomes of its customers. This is achieved through the implementation and delivery of a variety of technology solutions and services. Logicalis works with both IT and line-of-business stakeholders to align technology investments with business strategy, driving critical business objectives through the adoption and application of technology for competitive advantage.

Customers’ business outcomes often revolve around the following areas:

  • Connecting its clients with their customers
  • Empowering employees
  • Optimising operations
  • Transforming business and operating models

Logicalis’ solutions have been specifically designed to achieve these outcomes. These include technologies such as cloud, security, digital workspace, data and IoT.

A key element of the Logicalis value proposition is its extensive service portfolio. Services include product integration and associated professional services, lifecycle and managed services and cloud solutions, with a focus on embedding security across all technology offerings. Logicalis delivers consistent, digital global services using shared, best practice platforms.

Logicalis maintains an environment of honesty, transparency, fairness and high-moral standards which encourages initiative and provides opportunities for its people. Change and creativity are embraced to deliver the best practical outcomes. Logicalis strives to exceed expectations and be the best while maintaining the highest level of quality. It relies on the strong relationships and alliances that it has built to achieve success in the long term.

Logicalis’ goal is to be a strategic partner to businesses, enabling them to operate more effectively, and supporting them as they contribute to the strategic development of their organisation.

IMPACTS OF LOGICALIS’ EXTERNAL ENVIRONMENT ON ITS ABILITY TO CREATE VALUE

Numerous factors, such as global economic and political conditions, lower growth in the markets served, increased competition, risks related to new technologies, reliance on a limited number of strategic vendors and the scarcity of available suitably qualified technical and leadership talent could all impact Logicalis ability to create value.

However, the current most pressing factors are the ongoing global semiconductor shortages and increasing supply chain constraints. These have caused inventory build-up and significant backlog of undelivered orders. These global constraints are widely expected to persist for the near future (into FY23 at the very least). Ongoing demand for software and services in on premise networking and infrastructure will be held back, at least initially, by supply chain constraints limiting Logicalis’ capacity to fulfil demand.

OPPORTUNITIES

According to IDC, technology is again being seen as the great enabler, unlocking dynamic, intelligent and agile work models, and places. Clients are looking to take advantage of technology to build a more engaged workforce with better balance, leverage cloud for operational efficiencies and innovate to provide a strong foundation to build a flexible infrastructure which can outpace competitors.

Wider adoption of technology brings with it a cyber threat landscape that continues to expand and evolve, becoming increasingly sophisticated. Clients are struggling to manage with the requirements to detect new threats, and indeed to understand exactly what they need to protect their business.

Logicalis is ideally suited to supporting these challenges, especially because of the scarcity of qualified talent.

We continue to be in a period of profound digital transformation with exponential ongoing technology change. To leverage this new era, Logicalis is investing in assets, platforms, and solutions, building on current capabilities in cloud, security, digital workplace, network connectivity and data, with capabilities in new, innovative technologies including 5G, edge computing and artificial intelligence AI.

Another area growing in importance, is sustainability. While all businesses will need to become sustainable over time, most are still unsure of how to achieve that goal. To help its clients, Logicalis is working towards launching sustainability measures for all our global solutions.

MARKETS

Even though global trading uncertainties are expected to persist for the short to medium term, Logicalis is confident in its ability to continue to respond to market needs caused by post Covid-19 changes to working practices, current economic and conflict disruptions. The technology segments that Logicalis specialises in are key parts of cloud infrastructure and the remote access computing and collaboration solutions necessary for enterprises to adjust.

While Logicalis is ideally positioned to continue to respond to changing market needs as technology plays an even more integral role in the global economy, the supply chain shortages experienced as the world emerged from the Covid-19 pandemic remain mostly unresolved. This, coupled with recent geopolitical issues such as the war in Ukraine, energy prices, economic uncertainty in South America and China’s ongoing response to Covid-19, have created a lot of uncertainty, both in the short and medium term, which will impact on the division’s performance.

OUTLOOK

Logicalis continues to develop its capabilities within cloud, digital workplace, security, and intelligent networks in support of its strategy to provide full lifecycle services around IT infrastructure solutions to its customers.

The future will likely involve hybrid workplaces of part-time office and remote workers. Preparing and planning for this environment will be essential in providing a better digital experience for customers, partners and employees.

Logicalis remains confident about the long-term prospects for the industry and its positioning within it. Over the short term, macroeconomic conditions are expected to remain volatile. Logicalis is currently facing the severe impact of supply chain issues, particularly on the South America business. This is not only causing delays to revenue recognition but also leading to changes in customers’ purchasing preferences based on availability.

AWARDS AND RECOGNITION

Logicalis has a long-standing relationship with Cisco and obtained Global Gold status four years ago, Cisco’s highest partner category badge. Logicalis also obtained:

  • Cisco IoT Advantage Specialisation certification for its operations in Argentina, Bolivia, Chile, Peru, Paraguay and Uruguay
  • Cisco DevNet Specialized Partner – Global
  • Cisco Advanced Customer Experience Specialization
    • UK&I

Beyond its core Cisco capabilities, Logicalis is building a reputation within Cisco for its innovation, focus on emerging technologies such as SASE and private 5G networks, ‘aaS’ solutions and buying models.

Logicalis has a fast-growing relationship with Microsoft and has established global capabilities and expertise in Microsoft’s cloud infrastructure (Azure), and Microsoft’s modern workplace (Office 365). Logicalis obtained Azure Expert Managed Service Provider status two years ago; only 1% of Microsoft partners around the world have this distinction.

In October, Logicalis announced that it had joined the Microsoft Intelligent Security Association (“MISA”). MISA is an ecosystem of independent software vendors and managed security service providers that have integrated their security solutions to better defend themselves in a world of growing threats. MISA members are experts from across the cyber security industry with the common goal of improving customer security. Each new member brings valuable experience, which makes the partnership more effective as it expands.

In addition, Logicalis was recognised with a number of partner awards at global, regional and national level. Those highlighting its strategic focus include the following awards:

Global

  • Finalist Microsoft Global Partner of the Year Awards Business Excellence – Solutions Assessment: Brazil

North America

  • Cisco Enterprise Networking Partner of the Year
  • CRN MSP 500 – Security 100
  • Veeam Growth Partner of the Year Award

Latin America

  • Microsoft Partner of the Year Awards LATAM – Sustainability Changemaker: Brazil
  • Microsoft Partner of the Year Awards LATAM – Advisory Services: Brazil
  • Microsoft Partner of the Year Awards LATAM – Solutions Assessments: Brazil
  • Cisco Mass Scale Infrastructure Partner of the Year – Americas
  • Cisco Mass Scale Infrastructure Partner of the Year – LATAM
  • Cisco Mass Scale Infrastructure Partner of the Year – Brazil
  • Cisco Mass Scale Infrastructure Partner of the Year – Mexico
  • Cisco Partner of the Year – Brazil
  • Cisco Software Partner of the Year – LATAM
  • Great Place to Work 2021 Multinationals category – LATAM
  • IAOP 100 Best Outsourcing Companies

EMEA

  • NetApp Hybrid Cloud Partner of the Year – EMEA
  • Cisco Commercial Partner of the Year – Germany
  • Cisco Software Partner of the Year – Germany
  • Cisco Enterprise Networking & Meraki Partner of the Year – EMEA: South (Portugal)
  • Checkpoint Cloud Partner of the Year – Ireland
  • Checkpoint Cloud Project of the Year – Ireland
  • Great Place to Work Attractive Employer Award – Germany
  • Great Place to Work – UK’s Best Workplaces – Medium Category
  • Great Place to Work – UK’s Best Workplaces for Wellbeing 2022
  • Great Place to Work – UK’s Best Workplaces in Tech – Medium Category

Asia-Pacific

  • Atlassian Partner of the Year 2020 – Emerging Markets Award: iZeno
  • Cisco Social Impact Partner of the Year – APAC: Hong Kong
  • Nutanix Top Growth Partner FY2021: Singapore
  • Red Hat ANZ New Partner of the Year: Australia


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OVERVIEW OF OUR INTEGRATED REPORT
Overview
About this report
OVERVIEW OF THE DATATEC GROUP
Who we are
Our divisions
Our operating context
Our operating environment
Our stakeholders
Our value creation business model
Logicalis' value creation business model
Westcon International's value creation business model
CREATING AND DELIVERING VALUE
Our strategy
Medium-term strategic objectives
Our strategic progress
Strategic risk management
Strategic remuneration
Statement of commitment to good governance and assurance
Value creation through governance
Our leadership
Chair's review
Executive directors' report
Fair and responsible remuneration
Responsible business overview
Our communities
Our people
Health and safety
BBBEE and transformation
Our planet
Logicalis divisional review
Westcon International divisional review
MEASURING VALUE
Value creation at a glance
Value added statement
Executive directors' report on Group results
Logicalis performance
Westcon International performance
Five-year review
SUPPLEMENTARY INFORMATION
Glossary
Financial and technical definitions
Contact details
Company information