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Logicalis Latin America divisional review

Rodrigo Parreira

CEO

Rodrigo Romero

CFO

Rodrigo Parreira

CEO

Rodrigo Romero

CFO

Logicalis Latin America creates and maintains relevance for both customers and stakeholders by leveraging its collaborative culture and skills/knowledge exchange to globally develop modern managed services, combined with local business innovation, agility and management to execute upon its strategy.

Highlights

Increasing revenue services in line with the strategy

External net interest costs reduction by close to 20% year-on-year

Net debt and interest costs reduction of a fifth

Accelerated growth in recurring service businesses

Improving business mix and gross margins

Demand for networking, cyber security, and cloud infrastructure

Strong growth in professional services related to cloud migration and application modernisation

Revenue by segment %

Over 3 000 employees 25% female

Cloud revenue* US$m

Over 10 countries worldwide

Corporate overview

Global technology services provider
and solutions partner

 

Customers span multiple industries
across Latin America

 

Operates in vertical markets including financial services,
telecommunications, education, healthcare, retail, government,
manufacturing, and professional services

 

Customer advocate with some of the world's leading
technology companies including Akamai, AWS, Cisco, Fortinet,
Microsoft, Netscout, PureStorage and Red Hat

 

Purpose

Logicalis Latin America harnesses its collective technology expertise to help its clients build a blueprint for success, so they can deliver sustainable outcomes that matter. Logicalis Latin America believes that true responsible business is an opportunity to create truly meaningful sustainable impact, which is at the heart of Latin America's agenda.

How Logicalis Latin America creates value

Logicalis Latin America's go-to-market strategy is based on delivering the desired business outcomes of its customers. This is achieved through the implementation and delivery of a variety of technology solutions and services. Logicalis Latin America works with stakeholders to align technology investments with business strategy, driving critical business objectives through the adoption and application of technology for competitive advantage.

Customers' business outcomes often revolve around the following areas:

  • Empowering employees
  • Optimising operations
  • Transforming business and operating models

Logicalis Latin America's solutions have been specifically designed to achieve these outcomes. These include technologies such as cloud, security, digital workspace, and connectivity.

A key element of Logicalis Latin America's value proposition is its extensive service portfolio; which includes product integration and associated professional services, lifecycle and managed services and cloud solutions, with a focus on embedding security across all technology offerings.

Logicalis Latin America maintains an environment of honesty, transparency, fairness and high-moral standards and change and creativity are embraced to deliver the best practical outcomes. It strives to exceed expectations and be the best while maintaining the highest level of quality. It relies on the strong relationships and alliances that it has built to achieve success in the long term.

Logicalis Latin America's goal is to be a strategic partner to businesses, enabling them to operate more effectively, and supporting them as they contribute to the strategic development of their organisation.

Impacts of Logicalis Latin America's external environment on its ability to create value

Numerous factors could have an impact, such as global economic and political conditions, lower growth in the markets served, increased competition, risks related to new technologies, reliance on a limited number of strategic vendors and the scarcity of available suitably qualified technical and leadership talent.

Opportunities

While companies work to overcome cost reduction challenges and achieve efficiency gains, they have been increasingly investing in innovations in search of a competitive edge. Technology is an essential element in this innovation process and thus plays a more strategic role in the corporate context.

In order to dedicate more energy to the innovation process, many organisations rely on highly specialised partners who can support them on this transformation journey, providing high-level services aligned with market trends.

Meeting customers' demands and delivering the innovation that the market needs are Logicalis Latin America's objectives, as it increasingly dedicates itself to providing ongoing services to clients, assuming technology management so that customers can concentrate their energies on the core of their business.

Sustainability is an area growing in importance. To help its clients, Logicalis Latin America is working towards launching sustainability measures for all its global solutions.

Markets

While Logicalis Latin America is ideally positioned to continue responding to changing market needs as technology plays an even more integral role in the global economy, supply chain shortages remain challenging. Coupled with recent political and economic turmoil in some countries in Latin America, this has created a lot of uncertainty, both in the short and medium term, which will impact the division's performance.

Outlook

Logicalis Latin America continues to develop its capabilities within cloud, IoT, software, security, data management and intelligent networks in support of its strategy to provide full lifecycle solutions around IT infrastructure to its customers. Logicalis Latin America is continuing to improve its customer diversification.

Logicalis Latin America remains confident about the long-term prospects for the industry and its positioning within it. Over the short term, macroeconomic conditions are expected to remain uncertain.

Awards and recognition

Logicalis Latin America has a long-standing relationship with Cisco and has maintained Global Gold status, Cisco's highest partner category badge. Logicalis Latin America also obtained:

  • Cisco IoT Advantage Specialisation certification for its operations in Argentina, Bolivia, Brazil, Chile, Peru, Paraguay, and Uruguay
  • Advanced Customer Experience (CX) specialisation

Beyond its core Cisco capabilities, Logicalis Latin America has built a reputation within Cisco for its innovation, focusing on emerging technologies such as private 5G networks, SASE, "aaS" solutions and buying models. Logicalis Latin America was the first Cisco Premium services partner in Latin America.

Logicalis Latin America has a fast-growing relationship with Microsoft and has established global capabilities and expertise in Microsoft's cloud infrastructure (Azure), and Microsoft's modern workplace (Office 365). Logicalis Latin America is a member of MISA.

Logicalis Latin America has a strong relationship with AWS and obtained Managed Provider Status in 2022, strengthening its capacity to deliver the best cloud managed services. Logicalis Latin America was also recognised as a leader in four quadrants of the ISG Provider Lens™ AWS Ecosystem Partners 2022.

In addition, Logicalis Latin America was recognised with a number of partner awards. Those highlighting its strategic focus include the following awards:

  • Cisco Cloud Infrastructure and Software Partner of the Year – LATAM
  • Cisco IoT/Industry Partner of the Year – LATAM
  • Cisco Cloud Infrastructure and Software Partner of the Year – Brazil
  • Cisco Customer Experience Partner of the Year – Brazil
  • Cisco Commercial Partner of the Year – Brazil
  • Cisco Marketing Partner of the Year – Brazil
  • Cisco Enterprise Networking Partner of the Year – MCR (Multi Country Region)