Logicalis International divisional review
Bob Bailkoski
CEO
Craig Baxter
Finance Director
Bob Bailkoski
CEO
Craig Baxter
Finance Director
Logicalis International harnesses its collective technology expertise to help its clients build a blueprint for success, so they can deliver sustainable outcomes that matter. Its lifecycle services across cloud, connectivity, collaboration and security are designed to help optimise operations, reduce risk and empower employees.
Highlights
Steady growth in order intake
Demand for networking, cyber security, and cloud infrastructure
Robust operating cash conversion
Strong growth in cloud-based revenues
Maintained a consistently high net promoter score
Committed to target of carbon neutral scope 1 and 2 by 2025
Working with EcoVadis to provide a holistic understanding of ESG performance and improvement areas
Revenue by segment %
Over 4 000 employees 25% female
Cloud revenue* US$m
Over 15 countries worldwide
Corporate overview
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Global technology services provider |
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Customers span multiple industries |
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Operates in vertical markets including financial services, telecommunications, education, healthcare, retail, government, manufacturing, and professional services |
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Customer advocate with some of the world's leading technology companies including Cisco, HPE, Microsoft, NetApp, Oracle, Palo Alto, and VMware |
Purpose
Logicalis International harnesses its collective technology expertise to help its clients build a blueprint for success, so they can deliver sustainable outcomes that matter. Logicalis International believes that true responsible business is an opportunity to create truly meaningful sustainable impact, which is at the heart of Logicalis International's agenda.
How Logicalis International creates value
Logicalis International's go-to-market strategy is based on delivering the desired business outcomes of its customers. This is achieved through the implementation and delivery of a variety of technology solutions and services. Logicalis International works with stakeholders to align technology investments with business strategy, driving critical business objectives through the adoption and application of technology for competitive advantage.
Customers' business outcomes often revolve around the following areas:
- Empowering employees
- Optimising operations
- Transforming business and operating models
Logicalis International's solutions have been specifically designed to achieve these outcomes. These include technologies such as cloud, security, digital workspace, and connectivity.
A key element of Logicalis International's value proposition is its extensive service portfolio. Services include product integration and associated professional services, lifecycle and managed services and cloud solutions, with a focus on embedding security across all technology offerings. Logicalis International delivers consistent, digital global services using shared, best practice platforms.
Logicalis International maintains an environment of honesty, transparency, fairness and high-moral standards which encourages initiative and provides opportunities for its people. Change and creativity are embraced to deliver the best practical outcomes. It strives to exceed expectations and be the best while maintaining the highest level of quality. It relies on the strong relationships and alliances that it has built to achieve success in the long term.
Logicalis International's goal is to be a strategic partner to businesses, enabling them to operate more effectively, and supporting them as they contribute to the strategic development of their organisation.
Impacts of Logicalis International's external environment on its ability to create value
Numerous factors, such as global economic and political conditions, lower growth in the markets served, increased competition, risks related to new technologies, reliance on a limited number of strategic vendors and the scarcity of available suitably qualified technical and leadership talent could all impact Logicalis International's ability to create value.
Opportunities
Clients are looking to take advantage of technology to build a more engaged workforce with better balance, leverage cloud for operational efficiencies and innovate to provide a strong foundation to build a flexible infrastructure which can outpace competitors.
Wider adoption of technology brings with it a cyber threat landscape that continues to expand and evolve, becoming increasingly sophisticated. Clients are struggling to manage with the requirements to detect new threats, and to understand exactly what they need to protect their business.
Logicalis International is ideally suited to supporting these challenges, especially because of the scarcity of qualified talent.
We continue to be in a period of digital transformation with exponential ongoing technology change. To leverage this, Logicalis International is investing in assets, platforms, and solutions, building on current capabilities by providing managed lifecycle services across cloud, connectivity, collaboration and security that are designed to optimise operations, reduce risk and empower employees.
Another area growing in importance, is sustainability. While all businesses will need to become sustainable over time, most are still unsure of how to achieve that goal. To help its clients, Logicalis International has developed a managed digital fabric platform and scoring which provides customers with insight into their digital footprint and the carbon emissions associated with the services Logicalis International provides to them.
Markets
Even though global trading uncertainties are expected to persist for the short to medium term, Logicalis International is confident in its ability to continue to respond to market needs caused by post Covid-19 changes to working practices, current economic and conflict disruptions. The technology segments that Logicalis International specialises in are key parts of cloud infrastructure and the remote access computing and collaboration solutions necessary for enterprises to adjust.
While Logicalis International is ideally positioned to continue to respond to changing market needs as technology plays an even more integral role in the global economy, the supply chain shortages experienced as the world emerged from the Covid-19 pandemic remain mostly unresolved. This, coupled with recent geopolitical issues, have created a lot of uncertainty, both in the short and medium term, which will impact the division's performance.
Outlook
Logicalis International continues to develop its capabilities within cloud, IoT, software, security, data management and intelligent networks in support of its strategy to provide full lifecycle solutions around IT infrastructure to its customers.
The future will likely involve hybrid workplaces for part-time office and remote workers. Preparing and planning for this environment will be essential in providing a better digital experience for customers, partners and employees.
Logicalis International remains confident about the long-term prospects for the industry and its positioning within it. Over the short term, macroeconomic conditions are expected to remain uncertain.
Awards and recognition
Logicalis International has a long-standing relationship with Cisco and has maintained Global Gold status for the past six years, Cisco's highest partner category badge. Logicalis International also obtained Cisco Powered validation for:
- Cisco SD-WAN
- Meraki SD-WAN
- SASE
- Secure Access
- Meraki Security
- Cloud Managed Security
- Infrastructure as a Service
- Managed Business Communications
- Managed Security
- Managed Unified Contact Center
- Multiprotocol Label Switching ("MPLS")
- Virtual Private Network ("VPN")
Beyond its core Cisco capabilities, Logicalis International has built a reputation within Cisco for its innovation, focusing on emerging technologies such as private 5G networks, where it is one of only two global launch partners, Secure Access Service Edge ("SASE") and hybrid work. It is currently the Cisco global enterprise network partner of the year, recognising its continued growth with Cisco and its investment in managed services, "aaS" solutions and buying models for customers.
Logicalis International is also proud to be part of Cisco's global initiative to responsibly repurpose and recycle end-of-use products. It currently holds the Cisco environmental sustainability specialisation in eight countries and will continue to build on this.
Logicalis International has a fast-growing relationship with Microsoft and has established global capabilities and expertise in Microsoft's cloud infrastructure (Azure), and Microsoft's modern workplace (Office 365).
Logicalis International has five out of the six Microsoft Solution Partner badges, namely:
- Infrastructure (Azure)
- Data and AI (Azure)
- Digital and App Innovation (Azure)
- Modern Work
- Skilling
Logicalis International also holds 11 advanced Microsoft specialisations and has the elite specialist status in security. It is a member of the Microsoft Intelligent Security Association ("MISA"). MISA is an ecosystem of independent software vendors and managed security service providers that have integrated their security solutions to better defend themselves in a world of growing threats. MISA members are experts from across the cyber security industry with the common goal of improving customer security. Each new member brings valuable experience, which makes the partnership more effective as it expands.
In addition, Logicalis International was recognised with a number of partner awards. Those highlighting its strategic focus include the following awards:
Global
- Cisco 2022 Global Enterprise Networking & Meraki Partner of the Year
- TSIA 2022 Star Awards: Finalist in the Innovation in Managed Services Strategic Adaptation
North America
- CRN MSP 500
- CRN Solution Provider 500
- CRN Tech Elite 250
Asia-Pacific
- Channel Asia Innovation Awards 2022: Tech Innovation – Singapore
- Cisco FY22 Performance Excellence Award: Hong Kong
- Cisco APJC Geographic Awards: Social Impact Partner of the Year
- Cisco PS22: Marketing Partner of the Year Award Winner – Logicalis Asia
- Microsoft Partner of the Year 2021: Rising Star Award – Singapore
EMEA
- Cisco PS22: IoT/Industry Partner of the Year – Germany
- Tech Excellence Awards: Managed Security Service Provider of the Year – Logicalis UK&I
- Microsoft Partner of the Year 2022: Best Joint Sales Partner – Spain
- Microsoft Partner of the Year Finalist 2022: Azure Migration – Spain
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