Logicalis International's business model
Logicalis International harnesses its collective technology expertise to help its clients build a blueprint for success, so they can deliver sustainable outcomes that matter. Its lifecycle services across cloud, connectivity, collaboration and security are designed to help optimise operations, reduce risk and empower employees.
What makes Logicalis International different?
- Global technology service provider based in over 15 countries
- Over 10 000 clients across a range of industry sectors
- Logicalis International delivers next-generation digital managed services, to provide its clients with real-time visibility and actionable insights across the performance of their digital ecosystem including: availability, user experience, security, economic performance and sustainability
- Help clients create sustainable outcomes through technology
Key resources

Financial capital
Net debt US$88 million
Working capital US$77 million

Natural capital
- Carbon footprint management
- Energy management
- Recycling initiatives

Human capital
Employees Over 4 000
- 25% female
- Employees' engagement, skills and knowledge

Social and relationship capital
- Customer relationships
- Vendor relationships
- Stakeholder relationships

Intellectual capital
- Technical expertise
- Sector experience
- Strategic partnerships

Manufactured capital
- Data centres
Key partners and relationships
Key partners
- Cisco
- Microsoft
Key relationships
- Customers
- Employees
Key revenue segments
Categories
- Annuity services
- Direct product sales
Vendors
- Cisco
- Microsoft
Geographic
- EMEA
- USA
- Asia-Pacific
Key revenue drivers
- Volumes
- Exchange rates
- Multinational deals
Activities


- Full lifecycle services including consulting, professional and managed services
- Technology solutions including cloud, security, workplace, connectivity, data and artificial intelligence ("AI")
Impact of activities on future availability of resources
- Improvements to EBITDA and working capital will reduce net debt over time
- Business activities have an impact on availability of natural resources, the impact of which is being managed through responsible business practices
Constraints on availability of resources
- Net debt facility limits. There is, however, adequate headroom at present and going forward

How Logicalis International creates value
Logicalis International works with both IT and line-of-business stakeholders to align technology investments with business strategy, driving critical business objectives through the adoption and application of technology for competitive advantage. Through Logicalis International's digital managed services platform, its customers can evolve their business to digital-first.
What impacts Logicalis International's ability to create value?

Key outcomes for stakeholders
Shareholders
- Decreased managed services and annuity revenue contribution
- Strong growth momentum in order intake
- Slight increase in backlog – US$271 million at year-end (FY22: US$261 million)
- Increased operating costs
- Decrease in net debt
Financial institutions and debt funders
- US$13.2 million interest paid to debt providers
Employees
- Recognition of employees through performance rewards
- Investment in business and technical expertise for employees
- Focus on employee health and wellbeing
- Employee satisfaction and attrition
Customers
- Supply chain issues continue to impact customers
- Dedicated, committed long-term partnership delivering superior customer experience
Vendors (suppliers)
- Recognition by vendors through joint investment/co-development and partner awards
- Committed and strategic long-term profitable vendor relationships
Corporate social responsibility beneficiaries
- Improved quality of life for local communities
Environment
- Business activities negatively impact the environment, with measures taken to reduce impact as far as possible
- Carbon scope 1 and scope 2 pledge
- Energy savings and reduced carbon footprint
- Environmental certifications
Governments and regulators
- Compliance with regulatory requirements
- US$1.3 million in taxes paid
- Value created
- Value preserved
- Value eroded