Medium-term strategic objectives

Westcon International

• Sales and growth driven
  • Achieve strong profitable sales growth >10%
  • Achieve improved gross margin percentage >8%

• Solutions portfolio
  • Recurring revenues to represent 65% of total gross revenues

• Operational excellence
  • Positively impact productivity through continued roll-out of process automation and capabilities utilising digital technologies – achieve improvement to productivity ratio in every sub-region
  • Organisational operating improvement – achieve a gross profit to adjusted EBITDA conversion ratio >40%

• Digital and data leadership
  • Transition to a digitally-enabled sales company – embed sales process optimisation tooling across the business and drive adoption of the unified sales methodology
  • Data and analytics minimum literacy standards established across the entire organisation
  • Pilot and deploy generative AI use cases that have the highest positive impact on the human experience.

• Responsible business
  • Execution of 2024 ESG initiatives in line with reporting obligations

Logicalis International

• Key strategic goals
  • Shift revenue mix so that revenue from recurring services increases as a percentage of total gross profit, while building an agile organisation to stay competitive
  • Be a leading Responsible Business
    • Continue to measure and manage environmental performance across Logicalis International in line with science-based target commitments
    • Recognise and celebrate the "Architects of Change" within the business
    • Celebrate diversity, and engage and empower Logicalis International's people to reach their full potential
• Continue to grow services revenue across Cloud, Connectivity, Security and Workplace
• Modernise the existing managed services environment through an award-winning digital fabric platform by providing customers with real-time insights and recommendations about their IT environment
• Continue to deliver new solutions to market, built around the hardware and software of strategic vendors
• Manage operating expenses to ensure they remain at an optimum level
• Focus on operating cash conversion to ensure maximum positive cash flows

Logicalis Latin America

• Continue to grow managed services business
• Expand DevOps/continuous delivery and modernisation services business
• Continue expanding digital offerings business
• Deepen industry/vertical expertise and value aggregation in customers
• Diversify business profile by expanding into new market verticals/technologies
• Manage operating expenses to ensure they remain at an optimum level
• Focus on profitability recovery
• Being a Responsible Business