Logicalis International’s business model

Logicalis International harnesses its collective technology expertise to help its clients build a blueprint for success, so they can deliver sustainable outcomes that matter. Its lifecycle services across cloud, connectivity, collaboration and security are designed to help optimise operations, reduce risk and empower employees.

What makes Logicalis International different?

Global technology service provider based in 16 countries
Over 10 000 clients across a range of industry sectors
Logicalis International delivers next-generation digital managed services, to provide its clients with real-time visibility and actionable insights across the performance of their digital ecosystem including: availability, user experience, security, economic performance and sustainability
Help clients create sustainable outcomes through technology

Key resources

Financial capital

Net debt US$79 million

Investment in working capital US$39 million

Natural capital

Carbon footprint management
Energy management
Recycling initiatives

Human capital

Employees Over 4 300

25% female
Employees’ engagement, skills and knowledge

Social and relationship capital

Customer relationships
Vendor relationships
Stakeholder relationships

Intellectual capital

Technical expertise
Sector experience
Strategic partnerships

Manufactured capital

Data centres

Key partners and relationships

Key partners

Cisco
Microsoft

Key relationships

Customers
Employees

Key revenue segments

Vendors

Cisco
Microsoft

Geographic

EMEA
USA
Asia-Pacific

Key revenue drivers

Volumes
Exchange rates
Multinational deals

Activities

Full lifecycle services including consulting, professional and managed services
Technology solutions including cloud, security, workplace, connectivity, data and artificial intelligence (“AI”)

Impact of activities on future availability of resources

Improvements to EBITDA and working capital will reduce net debt over time
Business activities have an impact on availability of natural resources, the impact of which is being managed through Responsible Business practices

Constraints on availability of resources

Net debt facility limits. There is, however, adequate headroom at present and going forward

How Logicalis International creates value

Logicalis International works with both IT and line-of-business stakeholders to align technology investments with business strategy, driving critical business objectives through the adoption and application of technology for competitive advantage. Through Logicalis International’s digital managed services platform, its customers can evolve their business to digital-first.

What impacts Logicalis International’s ability to create value?

Key outcomes for stakeholders

Shareholders

Order intake continues to be stable year on year
Decrease in net debt
Initiatives to reduce operating costs
Normalisation of hardware and software backlog – US$161 million at year‑end (FY23: US$271 million)

Vendors (suppliers)

Recognition by vendors through joint investment/co-development and partner awards
Committed and strategic long-term profitable vendor relationships

Financial institutions and debt funders

US$16.3 million interest paid to debt providers

Corporate social responsibility beneficiaries

Strengthened community relations through investing in local community initiatives

Employees

Recognition of employees through performance rewards
Investment in business and technical expertise for employees
Focus on employee health and wellbeing
Employee satisfaction and attrition

Environment

Carbon reduction targets were validated by the SBTi
Energy savings and reduced carbon footprint
Environmental certifications
Measures taken to proactively minimise the environmental impact of business activities

Customers

Investing in service modernisation through a digital platform providing visibility on ecosystem performance

Governments and regulators

Compliance with regulatory requirements
US$7.6 million in taxes paid

Value created
Value preserved
Value eroded